Support / 帮助与支持

FAQ / 常见问题

Q: How do I start learning? / 如何开始学习?

English Select a category from the home screen, then pick an unlocked level. You'll hear words and sentences automatically. Practice speaking along!

中文 在主屏幕选择一个类别,然后选择一个已解锁的关卡。您将自动听到单词和句子的发音,跟着练习即可!

Q: How do I earn stars? / 如何获得星星?

English After practicing a word, your parent can tap "Perfect" (10 stars) or "Good Try" (5 stars). Use these stars to unlock more fun levels!

中文 练习完一个单词后,家长可以点击“太棒了”(10 颗星)或“继续加油”(5 颗星)。使用这些星星来解锁更多有趣的关卡!

Q: How do I unlock premium levels? / 如何解锁高级关卡?

English Some categories require a Premium purchase. You can upgrade in the "Offer" screen or when trying to access a locked category. Premium unlocks all levels forever.

中文 部分类别需要购买 Premium 授权。您可以在“优惠”页面或尝试进入锁定类别时进行升级。Premium 将永久解锁所有关卡。

Q: Is my child's voice recorded? / 我孩子的声音会被录音吗?

English No. VocalGo uses the microphone only for real-time practice. We never record, store, or upload any audio from your child.

中文 不会。VocalGo 仅将麦克风用于实时练习。我们绝不会记录、存储或上传您孩子的任何音频。

Contact Us / 联系我们

English If you have any questions, feedback, or need assistance using VocalGo, please contact us via email. We aim to respond within 24-48 hours.

中文 如果您在使用 VocalGo 过程中有任何疑问、建议或需要帮助,请通过电子邮件联系我们。我们致力于在 24-48 小时内回复。

Email: uqylei1@gmail.com

Company Information / 公司信息

RGB FANS PTY LTD (ABN 31 631 164 497)