Support / 帮助与支持

FAQ / 常见问题

Q: How do I start a lesson? / 如何开始练习?

English Select a category from the home screen, then choose a level. Tap the card to hear the word or sentence, and encourage your child to repeat it.

中文 在主屏幕选择一个类别,然后选择关卡。点击卡片听单词或句子,并鼓励孩子模仿跟读。

Q: How to earn stars? / 如何赚取星星?

English After practicing a word, tap "Perfect" (10 stars) or "Good Try" (5 stars). These stars can be used to unlock new categories and levels!

中文 练习完一个单词后,点击“太棒了”(10颗星)或“继续努力”(5颗星)。这些星星可以用来解锁新的类别和关卡!

Q: Can I change the avatar? / 可以更改头像吗?

English Yes! Tap the avatar icon in the top right corner of the category screen to return to the profile setup and pick a new friend.

中文 是的!点击类别界面右上角的头像图标,返回档案设置即可挑选新的小伙伴。

Contact Us / 联系我们

English If you have any questions, feedback, or need assistance using VocalGo, please contact us via email.

中文 如果您在使用 VocalGo 过程中有任何疑问、建议或需要帮助,请通过电子邮件联系我们。

Email: uqylei1@gmail.com